(Image: pile of colored lego building blocks) Your choice comes down to building the product or your business One of the most difficult things I coach small and midcap business CEO/Presidents on is making the internal decision to stop being the star [fill in the blank here. I’ll use software coder for my examples] and… Read More
One promises long term revenue gain and competitiveness As someone who’s been in supply chain and performance for a while, I’ve watched as the supply chain and business communities struggle to figure out 1) how to deal with new technologies and 2) how to integrate a legacy and new technologies into meaningful and competitive advantage…. Read More
Hint: business transformation aligns strategy, process, and the end customer In 2016, research showed that 1 out of 3 public companies would not survive the next 5 years. It looks like Sears, a stalwart company over one hundred years old, will be in that 30%. But it didn’t have to be this way. Business transformation… Read More
– and building stronger teams as a result Resistance to change is ever present for a variety of reasons: change takes time and we have customers to satisfy change is risky and our customers won’t tolerate performance glitches change changes the power dynamics it’s just easier to stay with what I know However, with change… Read More
Avoid alienating your customers in your haste to release Lately, I’ve had several companies I purchase services and products from deliver the latest release that only almost works. I’m told the reason is because the company is using agile methodology and due to that, the customers are used to point out what they want to… Read More
What a GDPR legal conference taught me Like many small business owners, the array of legal expertise I could be paying for is dizzying: tax and sales nexus expertise, IP expertise, business organization and expansion expertise, legal compliance with various regulatory bodies from various expert firms… The last entry pertains to this blog I need… Read More
A recent article in the Wall Street Journal showcased how digital friendly freight start-ups are challenging global freight giants – the giant’s response – we’re already doing that. Both digital start-ups and freight giants are challenging you, too, if you are a small freight provider. How can you compete? You lack the financial resources of… Read More
Seems like a quaint, old fashion notion: a corner store a short walk away, people who know you, really know you and your likes, informal community meet-and-greets While older cities in the U.S. never lost this, newer cities, smaller towns, and U.S. areas that grew after the 1960’s were developed by urban planners who knew,… Read More
Use Corporate Culture to Save Your Company You know the tale of vampires: power thirsty beings that suck the life essence out of people unlucky enough to be in their way. Beware if you have them in your company. Here are 2 telltale signs of vampires in your midst: 1) Loss of organizational life essence… Read More
3 critical steps for high performance cyber security After much grief trying to secure accounts that we did not ask for, we’re given an apology. Don’t know about you, but I don’t want an apology. I want Equifax to have fixed cybersecurity before it broke. I want Equifax to have taken the necessary time required… Read More