I’m hearing several things about supply chains from companies and the professionals that work with them, especially when the topic of digital transformation comes up: Lots of fear when it comes to new technology and implementation Lots of trepidation about cost when it comes to new technology and implementation Lots of uncertainty when it comes… Read More

Turing the buzzword into working reality Article first published: Oct. 21, 2019. Image: black hole rendition (outer space with colored donut of light) Big data has been a buzz word for a while now. Data analytics has, too. But as to the detail behind those words, there’s a bit of a black hole. Making sure… Read More

(Image: digital cloud icon with radiating lines out to business icons such as people, computers, industry tools, light bulbs for ideas and so on) …and what that means to running your business There continues to be a lot of discussion around old economy jobs, new economy jobs, if there will be low skilled jobs, and… Read More

One promises long term revenue gain and competitiveness As someone who’s been in supply chain and performance for a while, I’ve watched as the supply chain and business communities struggle to figure out 1) how to deal with new technologies and 2) how to integrate a legacy and new technologies into meaningful and competitive advantage…. Read More

Avoid alienating your customers in your haste to release Lately, I’ve had several companies I purchase services and products from deliver the latest release that only almost works. I’m told the reason is because the company is using agile methodology and due to that, the customers are used to point out what they want to… Read More

A recent article in the Wall Street Journal showcased how digital friendly freight start-ups are challenging global freight giants – the giant’s response – we’re already doing that. Both digital start-ups and freight giants are challenging you, too, if you are a small freight provider. How can you compete? You lack the financial resources of… Read More

3 critical steps for high performance cyber security After much grief trying to secure accounts that we did not ask for, we’re given an apology. Don’t know about you, but I don’t want an apology. I want Equifax to have fixed cybersecurity before it broke. I want Equifax to have taken the necessary time required… Read More

Going the extra mile and still getting customer complaints? Customers want the impossible from our supply chains: – fastest speed – lowest cost – in full and on time delivery So how do you make this happen? Modularize your supply chains. By having supply chain segments, you optimize a segment on one type of performance… Read More

Extraordinary events demand extraordinary performance from supply chains. In today’s world, responsiveness is key, but reliability makes responsiveness possible. How do you target 2 different goals with your supply chains? You segment the supply chains. In the case of a hurricane or other natural disaster, you contract differently for both segments. The Reliable segment makes… Read More

In a recent article by Pymnts.com, the high risks associated with health care’s current cyber security maturity levels were highlighted. They were not encouraging. Is your cyber security a high risk too? If you say no, are you sure? A huge problem in any company is in knowing all the intersection points where cyber thieves… Read More